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Shipping & Return Info

Please see our policies on Shipping and Returns below

Processing & Shipping Times

Domestic Non customized order: Please allow 2-3 business days for processing and 3-5 business days for shipping.

Domestic Customized order: Please 3-5 business days for processing and 3-5 business days for shipping

International: Please allow 3-5 business days for processing and 7-10 business days for shipping. Please note that certain countries may require longer shipping times. This information will be confirmed when item is to be shipped. 

Return Policy

Brand New & Unused items: We offer full returns on all brand new and unused items within 30 days of purchase. Customer is responsible for return shipping cost. Refund will be made upon receipt of returned item in original condition.

Damaged Goods Return Policy 

Defective Item: Any item that was damaged, defective or missing pieces must be reported within 5 days of package receipt. Please report by sending proof of defect (picture & detailed explanation) via email to

Upon review & approval of documentation return label will be sent via email and refund will be sent upon receipt of returned damaged good(s).

As there are multiple boards made from the same types of wood please note that the wood grain may vary but are similar to pictured good. Variation in wood grain does not justify grounds for return. 

Personalized Items Return Policy

No Returns on items that have personalized engravings unless damaged in transit. If damaged in transit please refer to Damaged Goods Return Policy.

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